National Users' Network
Steve, United Kingdom, admin@nationalusernetwork.org
Service User Involvement
http://www.nationalusernetwork.org
02:18 09-Sep-2010
Health & Social Care Act
Section 11 of the Health and Social Care Act 2001 places a duty on NHS organizations to make arrangements to involve and consult patients and the public in:
?Planning services that they are responsible for
?Developing and considering proposals for changes in the way those services are provided
?Decisions to be made that affect how those services operate
INVOLVMENT
INVOLVMENT
?The active participation of people who, can bring their knowledge and experience to contribute to the design, planning, delivery and evaluation of services at local, regional and national level.
?Promoting user involvement in individual care - Through providing information on quality standards, rights and responsibilities in accessing drug services and promoting care planning and advocacy.
?Encouraging user participation in service provision - User feedback on existing services highlights both problem areas and good working practice. User participation in service planning, delivery and evaluation is an invaluable organisational resource that also offers the opportunity for inclusion and personal development to the user.
?Ensuring user consultation in strategic decision making - Ongoing user input to the planning of drug treatment provision and policy setting removes barriers, improves access to treatment, and improves quality and choice.
BENEFITS?Promoting user involvement in individual care - Through providing information on quality standards, rights and responsibilities in accessing drug services and promoting care planning and advocacy.
?Encouraging user participation in service provision - User feedback on existing services highlights both problem areas and good working practice. User participation in service planning, delivery and evaluation is an invaluable organisational resource that also offers the opportunity for inclusion and personal development to the user.
?Ensuring user consultation in strategic decision making - Ongoing user input to the planning of drug treatment provision and policy setting removes barriers, improves access to treatment, and improves quality and choice.
Stategic Objectives
Stategic Objectives
?Provide a strategic framework for drug user involvement in the UK
?Promote user involvement and users' rights to individual drug users and their carers
?Encourage drug service providers and generic services accessed by drug users to adopt user involvement mechanisms
?Ensure access to independent advocacy for drug users and their carers
?Support peer led interventions and initiatives aimed at drug users
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